Front of House Manager (Ventnor City, NJ)
ABOUT THE COMPANY
Located in Ventnor City, NJ, Hannah G’s is a family-owned breakfast and lunch restaurant serving a dedicated local clientele for 23 years. Our food is comforting and health-conscious, our menu highlights the seasonality of local food production featuring daily specials, and we offer a full menu for both vegan and gluten free options. Hannah G’s also does a robust catering business with the demand growing annually. We have a dedicated staff with low turnover rates and are looking for a FOH manager to join our small team!
JOB DESCRIPTION
The FOH Manager position will be integral to daily operations of the restaurant and the general running of a small business. They will work closely with the owners, a husband and wife team, to keep things running smoothly, make customers feel welcome and at home, and support all staff during busy times.
This position will help to streamline operations and alleviate some of the hands-on responsibilities for the owners, assisting the business in its continued growth and success. As our catering business grows annually, this person will also assist with administrative tasks associated with coordination of the catering schedule. This is an ideal position for someone who thrives in a fast-paced, creative environment where every day brings something new.
Responsibilities for this position include but are not limited to the following:
- Customer service
- Handle customer complaints with grace
- Manage register, handling money in a fast-paced cash-only environment
- Manage/Lead team of senior staff
- Maintains organization of register area
- Responsible for end of day closing of register
- Scheduling staff
- Assist with hiring and training of seasonal staff
- Create SOPs for daily tasks to help with efficiency and consistency
- Admin tasks related to catering
- Manage social media
This candidate:
- Is highly organized
- Is capable handling money
- Has excellent customer service skills
- Is eager to help wherever necessary (i.e. bussing tables, sweeping, etc.)
- Is proactive & self-managed
- Enjoys a fast-paced environment
HOURS & LIFESTYLE:
This is a full-time position, operating 5 days a week. Our busiest times are weekends so days off will most likely be Tuesdays and Wednesdays. Since we close at 2PM daily, you’ll have your evenings free! This is an ideal job for a morning person with the day starting at 7:30am.
COMPENSATION:
$50K Annually // 1 week paid vacation // seasonal bonuses
*There is room to grow in this position as responsibilities expand.
TO APPLY:
Email your resume to mariellepalamaro@gmail.com. In your email, please describe your interest in the position and why you’re a good fit.